Target.com dumps Amazon, loses customer orders thanks to SapientNitro

I unfortunately bought something from Target.com earlier this week.  They switched over from Amazon to their own website.   I had a problem with the order, even have the packing slip (which I showed them), and no one at the store or in customer service can find the order number or my order.

Now that's customer service.  SapientNitro did a bang up job on this project.

Press Release Here.

Comments

[Gina Vendetti]

Same for me.The new website for Target is ugly,amateurish, slow, and just plain not enjoyable to use. The customer service reps were truly incompetent. I won't be using Target.com anymore, I assure you.