Delta wants it's employees to leave voluntarily before they're asked to leave next year.
And Delta promised me a discount on a Crown Room membership but won't honor it. Got the royal run around from customer service.
Turns out on their web page, you put in your credit card number and the discount code. After accepting the promotional code the site says the discount will be take off at checkout. Well not only did they not take the discount, but they charged the credit card right away and despite repeated contacts, won't do anything about it. Now if for some reason there was a problem with the offer, most people give you an opportunity to cancel your transaction before they take your money.
Not Delta. They just take your money.
I think this is called fraud, but I'll get back to you on that. Let's see if American Express can straighten this up.
[update: Delta called and agreed it was a computer error and corrected the membership.]
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