A lot of moaning and groaning about the airlines, but there is a ray of hope. Trying to get back from Ottawa yesterday there was a flight delay causing me to miss my connection. The fine folks at YOW (really, that's their code), figured out an airport hopping schedule to get me back home. Which it did. YOW is WOW!
So since it was on another airline, I didn't get credit. I sent an email to Delta, walking them through the entire situation, and within 2 hours everything was fixed.
How about that?
More on why I was in Ottawa later.