After 12 years, it's goodbye

I've had the same plan, same number with ATT wireless - Cingular - ATT for 12 years.  They're turning off the network, and wanted to jack my bill by 500%.

I'm with Sprint now.  Tried to buy from website.  Didn't work.  Tried calling, and after 3 tries and 3 hours got the wrong plan and wrong phone.   So went to an independent Sprint / Nextel office.  Got it all done, switched over the number in 45 minutes.

Local touch is everything.  Always go to an independent.   Same price, less hassles, better service.