Fryer's Blog in the Mountainstag:typepad.com,2003:weblog-1579492023-08-13T11:43:50-06:00High Tech Marketing MusingTypePadThe problem with Apple Medical ID: Healthcare POAtag:typepad.com,2003:post-6a00d8341ca74f53ef02c1a6d0f216200b2023-08-13T11:43:50-06:002023-08-13T11:42:10-06:00As a caregiver who is taking care of a family member, taking them to an emergency room or calling for an EMT is a stressful time. It gets more complicated when the caregiver is not physically present at the time....brucefryerUniversally Accepted Patient ID: No More Portals?tag:typepad.com,2003:post-6a00d8341ca74f53ef02c1b258a494200d2023-07-05T10:59:12-06:002023-07-05T11:02:01-06:00Last week I visited my provider. Two weeks ago I had visited a provider in another healthcare system. Since my information was in two different portals, not only did I have to fill out the intake questionnaire, again, I had...brucefryerMisunderstanding TAM SAM SOM tag:typepad.com,2003:post-6a00d8341ca74f53ef0263e9976079200b2021-03-17T17:05:52-06:002021-03-17T17:05:52-06:00I'm looking at a software product that gets a new healthcare facility, IT ready. Previously another consultant said the US Total Addressable Market (TAM) was $29B a year. Wow, that sound great. Until I looked at their work. They counted...brucefryerAverage and Normal are for Lazy Product Managerstag:typepad.com,2003:post-6a00d8341ca74f53ef0263e98606f8200b2021-01-04T20:49:38-07:002021-01-04T20:49:38-07:00After fitting thousands of boots for skiers I quickly learned that there is no such thing as an average or normal body type. I also learned that the difficult cases are the most rewarding because you have to focus intensely...brucefryerJust In Time Healthcare Failuretag:typepad.com,2003:post-6a00d8341ca74f53ef0264e2dbe26d200d2020-05-19T17:14:53-06:002020-05-19T17:14:53-06:00Healthcare in the U.S. historically has been reimbursement driven. This resulted in efficiency in healthcare delivery: high utilization, lowest cost delivery. With the move to value based delivery, population management and outcomes are rising in importance. Again, driven by reimbursement....brucefryer Agile + New Products + Milestones = Problems tag:typepad.com,2003:post-6a00d8341ca74f53ef01bb09ce1c05970d2017-10-17T12:08:49-06:002017-10-17T12:08:49-06:00"Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done." When you are building a new product in your startup or company, you need to have a launch date...brucefryerThe fatal flaw in machine learning AItag:typepad.com,2003:post-6a00d8341ca74f53ef01bb09b3e6f3970d2017-07-29T20:56:51-06:002017-07-29T20:56:51-06:00Machine learning is a great thing. The fatal flaw is our expectations of their capabilities exceed the ability of these systems as designed. Especially when they interact with people. Take the news feed on LinkedIn or Facebook for instance. Their...brucefryerCenturylink not connecting with Comcast 800 numberstag:typepad.com,2003:post-6a00d8341ca74f53ef01b8d234dd30970c2016-11-01T14:26:46-06:002016-11-01T14:28:39-06:00A couple of days ago I got my latest Comcast bill and noticed it went up. So I called the 800 number. Got a fast busy. Tried the next morning and same thing. Tweeted Comcast Care and they said everything...brucefryerMy 7" 40GB $62 Traveling Tablet: Amazon Firetag:typepad.com,2003:post-6a00d8341ca74f53ef01bb08daccaa970d2016-04-15T08:59:40-06:002016-04-15T09:00:41-06:00On a trip to Indianapolis, I left my iPad on the plane. Tracking it did no good. I was not happy. For Christmas this year I got the cheapo Fire with a wimpy 8GB of storage. For $12 I added...brucefryerMarketing: Less Stalking, More Talkingtag:typepad.com,2003:post-6a00d8341ca74f53ef01b7c8083b4a970b2016-01-15T10:15:20-07:002016-01-15T10:17:05-07:00Many businesses have decided the best way to sell is by stalking people across the Internet and inserting ads. Many people find this very disturbing (hence the rise of ad blockers like Ghostery and Privacy Badger.) Other businesses build relationships...brucefryer