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Target.com dumps Amazon, loses customer orders thanks to SapientNitro

I unfortunately bought something from Target.com earlier this week.  They switched over from Amazon to their own website.   I had a problem with the order, even have the packing slip (which I showed them), and no one at the store or in customer service can find the order number or my order.

Now that's customer service.  SapientNitro did a bang up job on this project.

Press Release Here.

Comments

Gina Vendetti

Same for me.The new website for Target is ugly,amateurish, slow, and just plain not enjoyable to use. The customer service reps were truly incompetent. I won't be using Target.com anymore, I assure you.

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