PayPal Politics
Web Site Red Flags

Amazon Web Services: Please Speak Up

Amazon's Web Services took a serious hit Friday due to an overloaded authentication server.   They fixed it and are taking both long and short term solutions to make sure everything is a.o.k. 

Well and good.

The number one complaint I've been hearing is not that it went away, but it was extremely difficult to find out what was going on.   You had to look at one thread to figure out what was going on.

Nothing on the blog.

No messages on the root page.

Aws My advice to my friends at AWS:  When you get your service health dashboard running, put it on the home page for the developers.  Please.

The marketing lesson here: over communicate, your fans will stick with you in both good times and bad.   

Comments

Verify your Comment

Previewing your Comment

This is only a preview. Your comment has not yet been posted.

Working...
Your comment could not be posted. Error type:
Your comment has been posted. Post another comment

The letters and numbers you entered did not match the image. Please try again.

As a final step before posting your comment, enter the letters and numbers you see in the image below. This prevents automated programs from posting comments.

Having trouble reading this image? View an alternate.

Working...

Post a comment

Your Information

(Name is required. Email address will not be displayed with the comment.)